Email and attachments

This may seem obvious, but in terms of marketing, if you have your own domain, all your email should be sent from you@yourcompany.com. Your domain package will come with at least one email address, usually several, and you can set up your computer's email program to check and send email from your domain. Another option is to have your email address solely as an alias, and use a web service for your email. We use gmail, because it has a great spam filter, but also because you can send email from your domain name, not just your gmail.com account. You can set up one for “info@yourcompany.com" another for sales@yourcompany.com, and one for any employees or colleagues that you have. They might all end up in the same place, but only you (and your web host) will know that.

Attachments

Most email programs can handle attachments up to 5mb, and some allow larger attachments, but remember that an email can get transferred more than once on its journey and if it encounters any server with a size limit, it will get bounced back. For attachments moving within a given company (and so never going out to the web) attachment size should not be a problem. For larger attachments that are traveling across the web, you have a couple of choices. You can work with your provider to set up a folder on your site with password access where you can store larger files for client download, or you can use one of the websites established for just this purpose, like yousendit.com.

There are only a few file formats that can be attached to an email as is- jpgs, gifs, pdfs and Microsoft docs will go through the web unscathed. Other files must be compressed- “stuffed" or “zipped". (http://www.stuffit.com) And be aware that just because you CAN open a file, doesn’t mean you SHOULD. Web-based email programs scan for viruses, but one way or another, make sure the attachment is scanned for viruses before you open it! It may look like it came from a relative or trusted friend, but it doesn't mean they intentionally sent it- their computer may have a virus!

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